Effective Date: August 2026

At SlimSundari, we are committed to delivering your orders safely, securely, and as quickly as possible. Please read our Shipping Policy carefully before placing your order.

Order Processing

✔ All orders are processed after successful payment confirmation or order verification.

✔ Orders are generally processed within 1–2 business days.

✔ Orders placed on Sundays or public holidays will be processed on the next working day.

✔ During festivals, sales, or high-demand periods, order processing may take slightly longer than usual.

Shipping Coverage

✔ We currently deliver across most serviceable locations within India.

✔ Delivery availability depends on the courier partner's service network.

✔ We reserve the right to decline shipments to locations that are not serviceable.

Delivery Timeline

Estimated delivery timelines are:

✔ Metro Cities: 2–5 Business Days

✔ Other Cities & Towns: 3–7 Business Days

✔ Remote & Rural Areas: 5–10 Business Days

Delivery timelines are estimates and may vary depending on courier operations and your location.

Shipping Charges

✔ Shipping charges, if applicable, will be displayed at checkout before payment.

✔ We may offer Free Shipping on selected products, promotional campaigns, or eligible order values.

✔ Additional shipping charges may apply for certain remote or special service areas.

Order Tracking

✔ Once your order has been shipped, you will receive a tracking ID via Email, SMS, or WhatsApp (where applicable).

✔ You can use the tracking number to monitor your shipment status through the courier partner's website.

Delivery Attempts

✔ Our courier partners will make multiple delivery attempts.

✔ If delivery is unsuccessful due to an incorrect address, unavailable recipient, or unreachable contact number, the shipment may be returned to us.

✔ Additional shipping charges may apply if the order needs to be re-shipped.

Delivery Delays

While we make every effort to deliver orders on time, delays may occur due to circumstances beyond our control, including:

✔ Natural disasters

✔ Severe weather conditions

✔ Public holidays

✔ Government restrictions

✔ Transportation disruptions

✔ Courier operational delays

✔ High order volumes during sales or festive seasons

We appreciate your patience in such situations.

Incorrect Shipping Information

✔ Customers are responsible for providing accurate shipping details at the time of placing an order.

✔ SlimSundari shall not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.

✔ If the order has already been dispatched, address modifications may not be possible.

Damaged or Missing Orders

If your order arrives damaged, incomplete, or appears tampered with:

✔ Please contact us within 48 hours of delivery.

✔ Share clear photographs of the package and product.

✔ An unboxing video may be requested for verification.

✔ Our support team will investigate the issue and provide an appropriate resolution.

Cash on Delivery (COD)

✔ Cash on Delivery (COD) is available for selected locations only.

✔ Additional COD charges, if applicable, will be displayed during checkout.

✔ We reserve the right to disable COD for certain PIN codes, products, or promotional campaigns.

International Shipping

✔ Currently, we do not offer international shipping.

✔ Our products are available for delivery only within India.

Contact Us

For any shipping-related questions or assistance, please contact us:

SlimSundari

Address:
33, Kalani Nagar Main Road,
Sukhdev Nagar,
Indore, Madhya Pradesh – 452005

Phone:
+91 62327 86026

Email:
slimxproindia@gmail.com